Last updated: May 8, 2026
This Subscription Policy explains how product subscriptions offered by Pascucci USA (“Pascucci”, “we”, “us”, or “our”) work when you shop on pascuccicoffee.com or any other channel where we make subscriptions available (together, the “Store”).
This policy supplements our Terms of Use and Privacy Policy. If there is any conflict, the Terms of Use and Privacy Policy will apply in addition to this Subscription Policy.
A “subscription product” is any product on the Store that is explicitly offered with a subscription option (for example via a “Subscribe” or “Subscribe & Save” choice, with a selected delivery interval).
A “one‑time purchase” is any purchase where you select a non‑recurring option (for example “One‑time purchase”).
An “auto‑renewing subscription” is a recurring purchase that continues to renew at the selected interval until you cancel.
Only products that are clearly labeled and purchased as subscriptions are subject to this Subscription Policy. All other products are treated as one‑time purchases.
Our Starter Kit is not a subscription.
The Starter Kit is a single, one‑off purchase that is charged once at checkout and does not automatically renew or rebill.
Buying the Starter Kit does not enroll you in any subscription and will not result in recurring charges.
If you later decide to subscribe to any product, that will be a separate, explicit action where you choose a subscription option at checkout.
Any recurring subscription you may set up in the future is independent from your Starter Kit order.
Only products that show a subscription option (for example, a widget where you can select a delivery interval such as “every 2 weeks”, “every month”, etc.) are subscription products.
For those products, we aim to offer both:
A one‑time purchase option, and
A subscription option (often with a benefit such as convenience or a discount),
so you can choose what works best for you.
If a product does not display a subscription option, your purchase of that product is a one‑time purchase and will not auto‑renew.
Please review the product page and the options shown at checkout to confirm whether you are making a subscription purchase or a one‑time purchase.
When you select a subscription option on an eligible product and complete checkout:
You authorize us (via Shopify and our payment processor) to charge your chosen payment method for:
The initial order, and
Recurring charges for future renewals at the interval you selected (for example every 2 weeks, every month, etc.).
Each successful renewal creates a new order that we prepare and ship to you according to our normal fulfillment timelines.
Subscriptions continue to auto‑renew until you cancel (or until we or you end the subscription as described in this policy).
The exact price, discount (if any), renewal frequency, and first renewal date are shown in the cart and at checkout before you confirm your subscription. Please review these details carefully.
You can manage your subscription at any time by:
Logging into your Store account with the email address you used at checkout; and/or
Using any “Manage Subscription” link we provide in order or subscription emails; or
Contacting us at support@pascuccicoffee.com if you are unable to access your subscription portal.
From your subscription management page, you can (subject to platform capabilities):
View upcoming orders and renewal dates.
Change your delivery frequency (for example from every 2 weeks to every 4 weeks).
Update your shipping address or payment method.
Cancel your subscription so it will not renew again.
You can cancel your subscription at any time.
To avoid being charged for the next renewal:
You must submit your cancellation before the next billing date shown in your subscription portal or email reminders.
If you cancel after a renewal has already been processed, that renewal may still be fulfilled and shipped; in that case the cancellation will apply to future renewals.
Auto‑renewal terms, renewal dates, and basic cancellation instructions are displayed at checkout and in your order confirmation email, in line with applicable auto‑renew laws.
To cancel:
Log into your account or follow the “Manage Subscription” link in your subscription email.
Select the subscription you wish to cancel.
Choose the Cancel option and confirm.
If you have any difficulty canceling, you can email support@pascuccicoffee.com with your name, email, and order number and we will process the cancellation for you.
Where supported by our subscription system, you may have options to:
Skip a scheduled delivery.
Pause/hold your subscription for a period of time.
Change product variants (for example, grind or size) or quantities.
Available options and any limits will be shown in your subscription management page. If you cannot find the option you need, contact support@pascuccicoffee.com and we will help where possible.
By starting a subscription, you authorize recurring charges to your selected payment method for each renewal at the then‑current price (plus applicable taxes and shipping).
If a renewal payment fails:
Our system (via Shopify and/or our subscription app) may attempt to retry the payment a limited number of times.
If payment continues to fail, we may pause or cancel the subscription. You can update your payment details and restart the subscription at any time.
You are responsible for keeping your billing information (card number, expiration date, billing address) up to date to avoid interruptions.
Subscription prices and discounts (if any) will be shown on the product page and at checkout.
We reserve the right to change prices, discounts, or subscription terms in the future (for example due to changes in coffee, packaging, or shipping costs).
If we make a material change to the price or terms of your active subscription:
We will notify you in advance by email or other reasonable means, and
The changes will apply on or after your next renewal date.
If you do not agree to the change, you may cancel your subscription before the effective date of the change.
Subscription orders are fulfilled and shipped like any other order, according to our shipping and returns policies.
In general:
Shipping costs for subscription orders are shown at checkout and may depend on your location and order size.
Because products like freshly roasted coffee are perishable, returns and refunds for subscription orders may be limited; please refer to our general return policy or contact us if there is an error with your order.
If we make a mistake (wrong item, damaged product, etc.), we will work with you to correct it in line with our standard customer service practices.
We may cancel or refuse a subscription or renewal at our discretion, including (but not limited to) cases of:
Repeated failed payments or chargebacks.
Suspected fraud, abuse, or misuse of promotions.
Discontinuation of a product or significant changes in availability.
If we cancel a subscription, we will notify you using the contact details on file. You will not be charged for any future renewals after the cancellation date.
If you have any questions about this Subscription Policy or need help managing your subscription, please contact us at:
Pascucci USA
Email: support@pascuccicoffee.com
